Q: I saw the new issue in the local tackle shop why haven’t I receive my copy yet?
A: Subscriber copies are mailed at the same time as tackle shops but subscriber issues are sent USPS periodical rate which may take longer to arrive than UPS shipments. Subscribers will normally receive their issues before retailers.
Q: Why does the magazine cost $7.95 when other magazines cost less?
A: Because good magazines cost more to produce. Our goal is to provide you the best content and resources to improve your bass fishing not a vehicle to sell only advertising.
Q: I just subscribed to BASS ANGLER when will I receive my issue?
A: Generally you will receive your first issue in four weeks or less, we run a report every few weeks and mail new subscribers the current issue.
Q: I moved will I still receive my magazine?
A: Yes, if you have filled out a USPS change of address or notified us. Email your change of address to:
customerservice@bassmag.com or call 877-336-0896
Q: I received a renewal notice after I’ve already paid for my subscription?
A: There may be a delay if you mailed a check in, if you receive two notices after paying for a subscription please contact us.
Q: How many issues will I receive with my subscription?
A: You will receive four issues for each year you subscribed (1 yr =4 issues , 2yrs =8 issues etc.)
Q: I paid my subscription already and I received a notice that says I have an outstanding balance?
A: Once in a while the payments are not applied to an invoice. If this happens give us a call and we can fix it in just a couple minutes. (800) 783-4903
Q: What is a Bill Me Later subscription?
A: Bill me later is not a free or trial offer.
Bill Me Later subscriptions are entered into the system; an invoice is generated and mailed to you. Then once paid you will be mailed the current issue.
Q: I received an invoice but never got a magazine?
A: We do not send a free magazine before an an invoice is paid.
Q: Do you have a digital magazine?
A: Yes we have a digital digital magazine (app and online magazine) where you can sign up for the print and online / digital magazine through our subscribe page. We also have a separate portal controlled by PocketMags in addition to the Apple and Google stores. Click here for the PocketMags help page or email the Pocket Mags help desk help@pocketmags.com
If you have a question or problem fee free to contact us through the contact us page here
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